We’re aware of a new type of investment bond scam purporting to be supported by the Australian Securities and Investments Commission (ASIC). If you have received a message or email that does not seem genuine or includes an urgent call to action, remember to Stop, Check and Reject. The text of the scam specifically encourages the recipient to click on the link by claiming that the recipient has been the victim of a data breach.
We will not ask you to verify transactions via a link in an email or SMS message. Once you complete a task, scammers may ask for your personal information to “process” your earnings. They may claim you can earn money by completing simple tasks such as liking or following Instagram accounts or transferring funds in exchange for a commission. To ensure you’re contacting us through a secure channel, always visit commbank.com.au/support/contact-us.html to determine how to best get in touch with us. Remember we’ll never send you an email or SMS asking for personal information like your CommSec Client ID or password; or include a link to login directly from an SMS. Remember to Stop, Check and Reject and if you are ever unsure as to a communication’s authenticity, you can use one of the methods shown on commbank.com.au/support/contact-us.html to verify.
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The messages claim the recipient needs to take action to put a stop to suspicious activity or investigate further. A number of CommBank-themed phishing messages are currently in circulation. Contact is made with the victim by sending a message via Whatsapp, Facebook messenger or phone (from an unknown number). We have observed a range of email and SMS phishing activity attempting to exploit concerns about compromised personal data or accounts. The scammer is then able to convince the customer to top 10 online casino australia real money provide further details, including payment information such as card details, as a protective measure in response to the data breach. It has come to light that scammers are using the Optus data breach to scare and scam customers.
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The process is fast, the money paid within the hour and usually received the same day, and although you must be employed, you don’t need a clean credit history. Moneyspot is one of Australia’s newest online providers of quick cash loans. Moneyspot personal loans are unsecured loans up to $5,000 available to cover near term expenses that will be larger than normal. Most commonly loans are structured over three months, and this is what customers usually mean when they talk about short term loans.
- The application process is fast, the money is paid within the hour and usually received the same day, and although you must be employed for an instalment loan, absolutely clean credit history is not mandatory.
- Explore our personal banking contact information and get support with a wide range of products, services and topics.
- Once the loan is approved, the scammer uses the victim’s phone to transfer the supposed “fee”, but instead, they transfer large sums of money out of the victim’s account, often far more than the original loan amount.
- Our bankers are here to help with your financial needs.
- If you use the CommBank app, you can request CallerCheck be used as a way to verify you are speaking with the bank.
- Our innovative internet banking platform and app puts financial control back in your hands and gives you ultimate peace of mind when it comes to your money.
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The links within the articles take you to a fake, non-CommBank domain to complete the survey and register. Scammers have recently published links on social media to fake articles exploiting the Commonwealth Bank brand. To be safe, always navigate directly to NetBank yourself and only log on to a site you know to be genuine, rather than using any links in communications. The caller will impersonate the member of staff at a financial institution, sometimes using the details of a real bank employee stolen from a Linkedin profile. A number of CommBank-themed phishing messages are currently in circulation that specifically target our CommBiz service. These fraudulent communications urge recipients to click on a link by informing them of unusual or unexpected activity on their accounts, such as unexpected logins, registered devices, Netcodes, and payments.
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CallerCheck is not an SMS based platform and notifications will only be sent via the CommBank app. CommBank urges potential investors to check the legitimacy of the investment product directly with the financial institution. We are aware of an increase in investment scams posing as legitimate Term Deposit offerings. We will never send you a hyperlink from which to login via SMS. CommBank urges potential investors to contact any financial institution directly if they are offered any investment product to check whether it is genuine. We are aware of an increase of investment scams posing as legitimate Term Deposit offerings being promoted through fake Term Deposit comparison sites.
If you receive a suspicious message or email with an urgent call to action, remember to Stop, Check, and Reject. Always do your research and contact organisations directly using details from their official platform. If you’re unsure, speak to someone you trust—and never send money to someone you haven’t met in person. Sometimes, the money you are asked to move is stolen, and by doing so, you might be helping criminals. Beware of scammers targeting people through messaging platforms such as WhatsApp and Telegram.

Three CommBank-themed SMS phishes are currently targeting customers. CommBank customers are being targeted with a phishing email with the subject line “Your CommBank is temporarily locked”. A CommBank-themed SMS phish campaign is currently targeting customers. You can validate the authenticity of any investment product offered by CommBank by contacting us directly through our official phone numbers, a full list of which is provided on our Contact Us page.
We are aware of widespread social media campaigns impersonating CommSec and its employees, including well known investment and economic personalities. Scammers typically offer to assist with loan applications in exchange for a “fee”. If you receive a suspicious email or SMS but didn’t click on any links ✘ Login directly to your account via a link from an email or SMS ✘ Share your card details including your PIN, expiry date or CVC If you believe you may have entered your details on a suspicious site, please contact CommBank immediately to secure your account and report the incident.
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The scammers often claim you can make between $ $5000 a day from an investment of $350. If you’re ever unsure whether an email is legitimate, contact us /contactus or through your Relationship Manager. Scammers often impersonate widely used services such as DocuSign to steal credentials and gain unauthorised access to accounts. As well as seeking money, scammers will often attempt to obtain passports, visa numbers, and other forms of ID.

We will never ask you to log on or provide sensitive information via a link in an email or SMS. Always be suspicious of any message that asks you for sensitive information via email or text. If you encounter any issues with PayID please contact your bank. Be suspicious of any message that asks you for sensitive information, or to complete tasks like updating software, via email or text.
